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In mobile version remove product fixed image

This topic has 2 replies, 2 voices, and was last updated 11 hours, 57 minutes ago ago by Tony Rodriguez

Organic Ecommerce Store

Participant

December 23, 2024 at 23:28

In mobile version the product image is fixed and the words are moving above the image during scrolling. I want to change it and make sure it does not happen.

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#428493 Copied Theme version: 9.4.5

1 Answer

Tony Rodriguez

Support staff

December 24, 2024 at 06:51

Hello, @Organic Ecommerce Store,

Thank you for reaching out to us with your concern.

We would like to inform you that we are currently unable to access your website as it appears to be in maintenance mode. To assist you more effectively, we kindly request the following information:

1. The URL of the product page where you are encountering the issue.
2. Details about the mobile device on which the issue is occurring.

Additionally, we would appreciate it if you could provide us with your website’s WordPress admin access in the private content area. This will allow us to review your settings in detail and provide the necessary support.

We look forward to your response and are here to assist you further.

Best regards,
The 8Theme Team

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