Icon issue on Firefox (on incognito mode too)

This topic has 2 replies, 2 voices, and was last updated 1 hours, 42 minutes ago ago by Jack Richardson

  • Avatar: Gabriele
    Gabriele
    Participant
    December 24, 2024 at 17:01

    Hello, the icons in Firefox are again blown up.
    Can u support me please?

    Files is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 25, 2024 at 15:30

    Dear @Gabriele,

    We hope this message finds you well.

    It appears that the LiteSpeed Cache plugin is currently installed and configured on your website, which ensures that only critical CSS is being loaded on your pages. To assist in troubleshooting the issue with the icons not loading correctly, we kindly request that you temporarily deactivate the plugin for testing purposes.

    Once the plugin is deactivated, please check if the icons are displayed as expected. If the issue is resolved, we recommend reviewing the plugin’s configuration settings to ensure that icon fonts are preloaded. Alternatively, you may wish to reach out to the plugin’s support team for further assistance on this matter.

    Thank you for your understanding and cooperation. Should you have any further questions, please do not hesitate to reach out.

    Best regards,
    Jack Richardson
    The 8Theme Team

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