Return to previous page

Sidecart is not updating the total amount – after coupon is added

This topic has 3 replies, 2 voices, and was last updated 8 minutes ago ago by Nicolo

  • Avatar: Nicolo
    Nicolo
    Participant
    December 25, 2024 at 19:13

    I made a video for you that shows how the xstore sidecart widget is not updating correctly after coupon code is added.

    Its very important to not confuse the customer with regards to the total amount.

    I checked the settings but did not find anywhere to configure it?

    Looking forward to finding a solution to this matter

    Files is visible for topic creator and
    support staff only.
    #428741 Copied Theme version: 9.4.6
    2 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    December 26, 2024 at 09:32

    Dear @Nicolo,

    We hope this message finds you well.

    Could you kindly assist by completely disabling all cache plugins and systems on your end, and then check the issue again?

    If the problem persists, we would appreciate it if you could temporarily disable any third-party plugins as well to help us further investigate.

    Thank you for your cooperation and understanding.

    Best regards,
    The 8Theme Team

    #428777 Copied
    Avatar: Nicolo
    Nicolo
    Participant
    December 26, 2024 at 14:15

    Ok,

    I disabled the Wp rocket plugin. But the issue still persist.

    Maybe its more effective if you have a look directly.

    The login credentials for further investigation is in the private area. Feel free have a look in the wp dashboard.

    Content is visible for topic creator and
    support staff only.
    #428806 Copied
  • Viewing 3 results - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.Log in/Sign up

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Zoo Shop – WooCommerce Theme
lazy-placeholder
WooPress – WooCommerce WordPress Theme
lazy-placeholder
Purely Handmade – WordPress WooCommerce Theme
lazy-placeholder
Shoes Store – WooCommerce Theme
lazy-placeholder
Photographer – WordPress WooCommerce Theme
lazy-placeholder
Sneakers Store – WordPress WooCommerce Theme
lazy-placeholder
Kids Store – WordPress WooCommerce Theme
lazy-placeholder
Restaurant – WordPress Theme
lazy-placeholder
Digital Marketing – WordPress WooCommerce Theme
lazy-placeholder
Restaurant – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.