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Zoom on images is not working on Woopress

This topic has 7 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

  • Avatar: shayb
    shayb
    Participant
    February 17, 2015 at 13:22

    Hello,

    since I updated to WooPress 1.2 and to WooCommerce 2.3 , my Image zoom on the product page ceased working – both types.

    any idea?

    Thanks
    Shay

    #42949 Copied
    6 Answers
    Avatar: shayb
    shayb
    Participant
    February 17, 2015 at 13:26

    see private info bellow

    Please, contact administrator
    for this information.
    #42951 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 17, 2015 at 14:01

    Hello,

    Please provide us with full access to the admin panel.

    Regards,
    Robert Hall.

    #42961 Copied
    Avatar: shayb
    shayb
    Participant
    February 17, 2015 at 14:34

    here you go

    also – i do not understand why the pic appear at size 555*741 while i defined in woocommerce setting to be 409*546

    Please, contact administrator
    for this information.
    #42977 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    February 17, 2015 at 16:36

    Hello,

    I’ve checked single product image and it’s scaled to 409px x 546px.
    Please provide us with FTP credentials to check the issue with zoom effect.

    Thank you.
    Regards,
    Eva Kemp.

    #43024 Copied
    Avatar: shayb
    shayb
    Participant
    February 17, 2015 at 16:42

    here are FTP login

    Please, contact administrator
    for this information.
    #43027 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    February 18, 2015 at 12:51

    Hello,

    Could you please provide us permissions to be able to edit the files via FTP?

    Thank you.
    Regards,
    Eva Kemp.

    #43289 Copied
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