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Add to Cart notification not visible when Ajax Cart is turned off

This topic has 3 replies, 2 voices, and was last updated 7 hours, 11 minutes ago ago by Toesi

Toesi

Participant

January 4, 2025 at 12:14

Hi guys from 8Theme,

I have to use WooCommerce Product Options for my products and this plugin is not compatible with the Theme Ajax behavior. When I turn the ajax cart off everything works great besides the add to cart notification.

You can see the notification for a second and than the page refreshes directly. This is not a nice UX and I want to ask, is there any option on displaying the message on refresh page again or open the off canvase menu directly?

Thanks for your help and kind regards

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#429512 Copied Theme version: 9.4.6

2 Answers

Luca Rossi

Support staff

January 6, 2025 at 07:11

Dear @Toesi,

Thank you for reaching out to us.

We regret to inform you that the Ajax Add to Cart functionality is currently not compatible with custom fields on the single product page.

However, we highly encourage you to share your suggestion on our Taskboard at https://www.8theme.com/taskboard/. If your idea garners sufficient support from other customers, our development team will carefully evaluate the possibility of including it in a future update.

For any additional customizations beyond the default functionalities, we kindly invite you to submit a request through our Customization Panel at https://www.8theme.com/account/#etheme_customization_panel. Please note that customization services are subject to additional charges.

Should you have any further questions or require assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#429580 Copied

Toesi

Participant

January 7, 2025 at 15:43

Hi, thanks for your answer.

I am totally aware that the Ajax add to cart will not work with the custom fields, thats why I turned this function off.

My point is, that when a user clicks “Add to Cart” you will see the notification bar “Product XYZ is added to your cart” for only some milliseconds and than the page refreshes.

Would it be possible to show the notification bar again on the reloaded page so the users get see action again?

Or alternative

Would it be possible to redirect on the cart page it self?

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