Return to previous page

Cannot add xStore templates to my website

This topic has 9 replies, 2 voices, and was last updated 39 minutes ago ago by Tony Rodriguez

europress

Participant

January 6, 2025 at 23:36

Hello,
I am developing a store on https://taj.netsign.pt/ and cannot add headers from the xStore templates.

I make a model via Theme Builder and try to create a header or other page via xStore templates, nothing works.

Could you please check?

Regards

Content is visible for topic creator and
support staff only.

Files is visible for topic creator and
support staff only.

#429695 Copied

8 Answers

europress

Participant

January 7, 2025 at 01:03

FTP access if necessary…

Content is visible for topic creator and
support staff only.

#429697 Copied

Tony Rodriguez

Support staff

January 7, 2025 at 07:27

Hello, @europress,

Thank you for contacting us and for using XStore.

We are pleased to inform you that your issue has been successfully resolved. Kindly check your website after clearing your browser cache to ensure the changes are reflected.

For your reference, please review the attached image provided in the private content area.

Additionally, we kindly encourage you to review and follow our theme documentation, which can be accessed here: https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Content is visible for topic creator and
support staff only.

#429708 Copied

europress

Participant

January 7, 2025 at 11:43

Hello Support,
Thanks for solving the issue with the “Header”.

However, when I tried to create a customised shop page via Theme Builder and use the XStore “Archive Products” module, I got a “spinning well” and couldn´t edit the module as needed.

The page template “SHOP PAGE” under Theme Builder pages.

Can you please help?

Thanks.

#429751 Copied

Tony Rodriguez

Support staff

January 7, 2025 at 12:05

Hello, @europress,

Thank you for your response.

We are pleased to inform you that your issue has been resolved. Kindly check your website after clearing your browser cache to ensure the changes are reflected.

Additionally, you can customize the Shop page layout by navigating to **XStore Builders > Product Archive Builder**.

For further guidance, we encourage you to review our theme documentation, which can be found here: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

Should you have any additional questions or require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#429756 Copied

europress

Participant

January 8, 2025 at 01:06

Hello Support,
is there any way for the “Filter Products by Category” widget to respect the menu order instead of the alphabetical order?

Where can I change the “All categories” text for the search bar menu? and put that menu also respecting the “menu order” instead of the alphabetical order?

Regards

#429808 Copied

Tony Rodriguez

Support staff

January 8, 2025 at 06:00

Hello, @europress,

Thank you for your response.

1/ Kindly navigate to your WordPress dashboard and follow the path below to adjust the category order according to your preferences:

**WordPress Dashboard > Products > Categories**

For your convenience, we have provided an image in the private content area as a reference to assist you with this process.

2/ To update the “All Categories” text in the search bar menu, please follow the steps below:

1. Navigate to **Loco > Plugins > XStore Core**.
2. Edit the language file.
3. Modify the “All Categories” text according to your preference.
4. Save the settings to apply the changes.

For your reference, please see the attached image in the private content area.

Should you have any further questions or require assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Content is visible for topic creator and
support staff only.

#429814 Copied

europress

Participant

January 8, 2025 at 12:09

Thank you very much.
You’re the best support!

#429865 Copied

Tony Rodriguez

Support staff

January 8, 2025 at 12:29

Hello, @europress,

You are welcome.

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#429867 Copied
Viewing 9 results - 1 through 9 (of 9 total)