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Link is Going Back to Default For Some Reason

This topic has 3 replies, 2 voices, and was last updated 12 hours, 55 minutes ago ago by Ameer

  • Avatar: Ameer
    Ameer
    Participant
    January 8, 2025 at 21:04

    Hi there. Please assist me, when clicking on a product category link, it is going back to the xstore default link.

    please see video provided in private section.

    Thanks.

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    support staff only.
    #429925 Copied Theme version: 9.4.6
    2 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    January 9, 2025 at 07:01

    Hi @Ameer,

    We couldn’t reproduce this issue on our end, please check the video in private content.

    It might be the cache issue. Could you please clear all the caches and try again?

    Thank you!

    Content is visible for topic creator and
    support staff only.
    #429940 Copied
    Avatar: Ameer
    Ameer
    Participant
    January 9, 2025 at 08:32

    I think it’s sorted now, I did try on somebody else’s browser before sorting this issue, customers are asking me if I am selling vegetables….. is the theme not trustworthy? or how can I prevent this from happening again, it’s kind of embarrassing knowing people are viewing my website and sending me screenshots of what they are seeing. If cache is the issue, I don’t see how it would go to default settings?

    #429953 Copied
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