Variable products showing “This product is currently out of stock and unavailable.”

Hello, @d88dcjj,

Thank you for contacting us and for using XStore.

We understand your concern regarding the message “This product is currently out of stock and unavailable” appearing for many of your products while using the XStore child theme. Based on the information you’ve provided, it seems that the issue may be related to customizations or modifications made within the child theme.

Child themes are designed to allow users to make changes to the theme’s functionality or appearance without affecting the main theme. However, conflicting customizations in the child theme can sometimes lead to unexpected behavior, such as the issue you’re experiencing.

To address your concerns:

1. **Why is this happening?**
The issue likely stems from custom code or settings in the child theme that are overriding the default functionality of the main XStore theme. This could include outdated templates, custom functions, or other modifications.

2. **What is going on here?**
When you activate the main XStore theme, it uses the default settings and functionality, which is why the issue disappears. The child theme, on the other hand, may have customizations that need to be reviewed and updated to ensure compatibility with the latest version of the main theme.

3. **Should you use the main XStore theme moving forward?**
If you do not require the customizations in the child theme, you can continue using the main XStore theme. However, if the customizations are important for your website, we recommend reviewing the child theme’s code to identify and resolve the issue. You may need assistance from a developer to ensure the child theme is properly updated and compatible with the main theme.

We suggest the following steps:
– Temporarily switch to the main XStore theme to confirm that the issue is resolved.
– Review the customizations in your child theme, particularly any code related to product availability or stock status.

Please let us know if you need further assistance. We’re here to help!

Best regards,
8Theme’s Team

Hello, @d88dcjj,

Thank you for your response.

To better understand the issue you are experiencing, we kindly request that you record a video demonstrating your actions and the problem. Please upload this video to any file-sharing service https://fex.net/ and provide us with the link.

Please provide the URL of the page on which you are facing the issue for my better understanding so we can check and help you.

We appreciate your cooperation and look forward to resolving your query promptly.

Best regards,
8Theme’s Team

Dear @d88dcjj,

We hope this message finds you well.

Could you kindly assist us by disabling all third-party plugins and then testing the solution provided in the following link: https://wordpress.org/support/topic/products-with-variation-shows-out-of-stock/#post-11873318?

Please let us know the outcome at your earliest convenience.

Thank you for your support.

Best regards,
The 8Theme Team

Dear @d88dcjj,

After reviewing the issue, we have determined that it is not related to either the child theme or the parent theme.

Upon inspecting some of the variation products, we noticed that custom attributes were being used instead of the global attributes (as highlighted in the red square here: https://tinyurl.com/2ym7bgtm).

To resolve the issue, we switched to the global attributes, and the product is now functioning correctly: (https://www.kinkycloth.com/products/daddy-cursive-unisex-jersey-short-sleeve-tee/).

We kindly request that you review each product and update the attributes accordingly to ensure everything works as expected.

Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @d88dcjj,

Thank you for reaching out to us.

It is indeed unusual that this issue occurs exclusively with the child theme. We have explored several possibilities, but unfortunately, none of them have led us to a definitive solution.

To assist you further, could you kindly provide us with FTP access to your website? This will allow us to examine the code and investigate the behavior of the child theme when it is activated on your site.

We appreciate your cooperation and look forward to resolving this matter for you.

Best regards,
8Theme Team

Dear @d88dcjj,

I hope this message finds you well.

Thank you for providing us with the FTP details. We have reviewed the issue and implemented a solution by adding the following snippet to your child-theme/functions.php file:

add_filter('woocommerce_ajax_variation_threshold', function($value) {  
    return 200;  
}, 999);

Upon investigation, we found that the default value for this setting is the same in both the parent and child themes. However, for some reason, applying this snippet resolves the issue with the variation “Add to Cart” form on your single product pages in child-theme.

Additionally, this adjustment allows for a greater number of variations to be displayed. Without this filter, the display of variations could be restricted due to limitations within the WooCommerce code.

Please let us know if the issue is now resolved on your end or if you require any further assistance.

Best regards,
Jack Richardson
The 8Theme Team

Dear @d88dcjj,

We kindly request that you create separate topics for each of your questions to help us address your concerns more effectively. Additionally, we would greatly appreciate it if you could provide more details, such as screenshots or a video of the issue, to assist us in better understanding and resolving the matter.

Thank you for your understanding and cooperation.

Best regards,
Jack Richardson
The 8Theme Team