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The waitlist is activated but does not appear on the product and variation when it is out of stock.

This topic has 5 replies, 3 voices, and was last updated 1 hours, 8 minutes ago ago by LVRB Love's Rebel

LVRB Love's Rebel

Participant

January 8, 2025 at 22:31

When I go into the simple product settings, there is no widget to add.

Currently I have to use an external plugin that is paid to see the list of customers who request out-of-stock products, send stock notifications and download customer emails to use the database.

I need you to explain to me how to correctly configure the native Xstore option to compare it with the plugin I currently use and define which is better.

I had to disable the native Xstore waitlist option.

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#429929 Copied Theme version: 9.4.6

4 Answers

Rose Tyler

Support staff

January 9, 2025 at 08:25

Hello,

Thank you for reaching out to us.

Please read this topic https://www.8theme.com/topic/waitlist-feature-only-for-single-products/

Best Regards,
8Theme’s Team

#429952 Copied

LVRB Love's Rebel

Participant

January 9, 2025 at 14:29

So the function does not exist? Why offer something then that doesn’t exist?

#430025 Copied

Jack Richardson

Support staff

January 9, 2025 at 16:51

Hello @LVRB Love’s Rebel,

Thank you for reaching out to us.

If the options provided by our built-in feature do not fully meet your requirements, we kindly encourage you to explore the plugin, which is designed to address more advanced needs. While our built-in feature offers the essential functionalities that cater to the majority of our customers, the plugin serves as an excellent alternative for those seeking additional capabilities.

Please note that using our built-in feature is entirely optional, and you are welcome to choose the solution that best suits your preferences.

We appreciate your understanding and thank you for your continued support.

Best regards,
Jack Richardson
The 8Theme Team

#430052 Copied

LVRB Love's Rebel

Participant

January 9, 2025 at 18:03

You are not understanding what I am asking you.

When I enable the Xstore option, IT DOES NOT APPEAR ENABLED ON THE PRODUCTS, and the link you sent me says it is not enabled.

So, how do I activate and make the Xstore waitlist appear on the web? Because even if it is activated it does not appear. You understand?

#430069 Copied
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