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Problem with products images in my site.

This topic has 4 replies, 2 voices, and was last updated 5 minutes ago ago by Rose Tyler

  • Avatar: Istos
    Istos
    Participant
    January 9, 2025 at 15:26

    Nothing

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    #430031 Copied Theme version: 9.4.5
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 9, 2025 at 15:36

    Hello, Istos,

    Thank you for reaching out to us.

    Please provide URL of the page from your screenshot and temporary wp-admin access.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best regards,
    8Theme’s Team

    #430033 Copied
    Avatar: Istos
    Istos
    Participant
    January 9, 2025 at 17:50

    …

    Content is visible for topic creator and
    support staff only.
    #430067 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 10, 2025 at 08:11

    Hello, Istos,

    We appreciate your prompt response.

    We’ve activated Lightbox vide Single Product Builder https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/ on your site – https://prnt.sc/eVcfimCQIQLf

    Kindly clear your site cache and review the results at your convenience.

    Should you have any questions or require further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    #430099 Copied
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