i will attach images in private content area also logins no idea why it is happening
This topic has 5 replies, 4 voices, and was last updated 11 months ago ago by Andrew Mitchell
i will attach images in private content area also logins no idea why it is happening
Hello,
We have noticed that your website is utilizing a large number of plugins. This could potentially impact the website’s performance, lead to errors, and affect its overall speed. To ensure optimal functionality and avoid such issues, we kindly ask you to manually review each plugin currently in use on your website.
If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again. Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.
Let us know the results.
Best regards,
8Theme’s Team
please figure out why it is happening and fix it , i cant replicate it but a lot of people are complaining
Dear @joebuston,
We hope this message finds you well.
Could you kindly provide temporary FTP access so that we can review the situation and determine how best to assist you?
To set up FTP access, we will need the following details:
– FTP Host
– FTP Username
– FTP Password
– FTP Port
If you require any assistance in creating these credentials, we recommend reaching out to your hosting provider, who will be able to guide you through the process.
Thank you for your cooperation. Please let us know if you have any questions or need further clarification.
Best regards,
The 8Theme Team
Dear joebuston,
Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?
Click here to share your insights: https://themeforest.net/downloads
Your support fuels our journey, and we appreciate it more than words can express.
Best Regards,
The 8Theme Team
The issue related to '‘website is blank for some people when they land’' has been successfully resolved, and the topic is now closed for further responses