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Unable to apply the desired (manual entry) price range for the filter on SAECH RESULT PAGE.

This topic has 3 replies, 2 voices, and was last updated 47 minutes ago ago by Abhijeet Kumar

Abhijeet Kumar

Participant

January 11, 2025 at 09:46

Unable to apply the desired (manual entry) price range for the filter on SEARCH RESULT PAGE. User is able to input the desired values but result is not being updated, rather user is seeing only loading icon.

Steps to replicate:
1) Launch website
2) Search for any product (like HEAD)
3) On the search result page, search for the PRICE FILTER on left hand side
4) Enter the desired price range on the boxes and click on Apply
5) Validate that the price filter should be applied

https://paste.pics/3e4a5be18ef6bd138ee0b278126c748d

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#430218 Copied Theme version: 9.4.6

2 Answers

Tony Rodriguez

Support staff

January 11, 2025 at 12:56

Hello, @Abhijeet Kumar,

Thank you for contacting us and for using XStore.

We have checked your website and found that the server responded with a status of 500 ().

1/ 500 (Internal Server Error). You need to contact your hosting provider support regarding this issue as it’s related to server configuration.

It is independent of our theme. Please contact your service provider and ask them to fix it.

Additionally, please read Elementor documentation here: https://elementor.com/help/500-error/

2/ Afterward, Kindly navigate to XStore > Theme Options > Woocommerce > Shop > Shop page filter > Ajax Filters > turn off options and publish it.

Please see the images for reference in the private content area.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
The 8Theme Team

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Abhijeet Kumar

Participant

January 11, 2025 at 13:11

I have changed the above settings the page is getting redirected to http://refurbraja.com/?min_price=4000&max_price=5000

Screenshot attached in Private Content Area

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