CLEAR SHOPPING button is clearing the cart after ~9 seconds and thus causing confusion

This topic has 2 replies, 2 voices, and was last updated 32 minutes ago ago by Luca Rossi

  • Avatar: Abhijeet Kumar
    Abhijeet Kumar
    Participant
    January 15, 2025 at 11:02

    CLEAR SHOPPING button is clearing the cart after ~9 seconds and thus causing confusion

    Steps to replicate:
    1) Add products to bag
    2) Navigate to cart page
    3) Click on CLEAR SHOPPING CART button
    4) Click on YES on the modal asking are you sure
    5) Validate that all the products in cart should be removed from cart after confirming

    Expected Result: The items in shopping cart after confirming on the modal

    1 Answer
    Avatar: Justin
    Luca Rossi
    Support staff
    January 15, 2025 at 15:56

    Dear Abhijeet Kumar,

    We hope this message finds you well.

    We have noticed that your website is loading quite slowly on our end. To enhance its performance, we kindly recommend considering an upgrade or change to your hosting plan. Additionally, implementing a caching plugin could significantly improve loading times.

    Here are a couple of options you may find helpful:
    – LiteSpeed Cache: (https://www.litespeedtech.com/products/cache-plugins/wordpress-acceleration)
    – WP Rocket: (https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/)

    We appreciate your attention to this matter and are here to assist you if you have any questions or need further guidance.

    Best regards,
    The 8Theme Team

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