Xstore Project Import Page Not Working – no option to go next

This topic has 3 replies, 3 voices, and was last updated 10 minutes ago ago by Andrew Mitchell

  • Avatar: Moon
    Moon
    Participant
    January 17, 2025 at 08:17

    Environment:
    Xstore v9.4.6
    All Patcher installed
    Demo import “Minimal”
    Standard plugins included in the demo
    All plugins up-to-date

    Issue:
    Product Import Page not working – no option to go next

    Reproduce:
    1. Go to Products
    2. Click on Import button
    3. Page load incompletely
    4. No button to go next and no styling displayed

    Files is visible for topic creator and
    support staff only.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2025 at 10:09

    Hello,

    Thank you for reaching out to us.

    Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance — Themes).
    If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 17, 2025 at 13:07

    Dear Moon,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Xstore Project Import Page Not Working – no option to go next’' has been successfully resolved, and the topic is now closed for further responses

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