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Xstore swatch preview not working for my site

This topic has 4 replies, 2 voices, and was last updated 5 minutes ago ago by Rose Tyler

  • Avatar: Giffy Pet Shop
    Giffy Exclusive Store
    Participant
    January 19, 2025 at 10:33

    xstore swatch preview not working, for after WooCommerce updated, kindly solve this issue, now showing defaulted dropdown variation

    https://www.giffyexclusivestore.com/collection/taste-of-the-wild-wetlands-grain-free-adult-dry-dog-food-roasted-fowl/

    Files is visible for topic creator and
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    #431154 Copied Theme version: 9.4.6
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 19, 2025 at 11:51

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best regards,
    8Theme’s Team

    #431169 Copied
    Avatar: Giffy Pet Shop
    Giffy Exclusive Store
    Participant
    January 19, 2025 at 14:34

    here attached login details……….

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    support staff only.
    #431192 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 19, 2025 at 15:14

    Hello,

    We appreciate your prompt response.

    https://prnt.sc/VGHJbNrYInGq > https://prnt.sc/dXfQsrn8ss_2

    Warm Regards,
    The 8Theme Team

    #431194 Copied
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