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Paragraph fonts on some pages bold, on others not

This topic has 4 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by Luca Rossi

martijntje

Participant

January 20, 2025 at 10:41

Hi,

For a new website I’ve created multiple pages. They all use the same paragraph <P> font but some pages show a bolder variant than others. When I check the code they all show the same weight numbers. Am I overlooking something?

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#431272 Copied Theme version: 9.4.5

3 Answers

Tony Rodriguez

Support staff

January 20, 2025 at 12:05

Hello, @martijntje,

Thank you for contacting us and for using XStore.

1/ We would like to inform you that we are currently unable to access the backend of your website, as the WP-Admin credentials you provided appear to be invalid. To assist you effectively, we kindly request that you provide valid WP-Admin access details in the private content area at your earliest convenience.

2/ We kindly request you to ensure that your website is using the latest version of the XStore theme and the XStore Core plugin.
https://xstore.8theme.com/update-history/

Additionally, we recommend temporarily disabling all third-party plugins (including caching plugins and CDN services) that are not included with XStore. You can find the list of bundled plugins here: [https://xstore.helpscoutdocs.com/article/36-included-plugins] https://xstore.helpscoutdocs.com/article/36-included-plugins

After disabling these plugins, please clear your browser cache and check your website again. It is possible that one of the additional plugins may be contributing to the issue you are experiencing.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Best regards,
The 8Theme Team

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#431292 Copied

martijntje

Participant

January 20, 2025 at 17:11

Hi, I updated the plugins and themes, disabled the plugins but the problem still persists. Can you check?

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#431366 Copied

Luca Rossi

Support staff

January 21, 2025 at 07:08

Dear @martijntje,

We hope this message finds you well.

We would like to inform you that we have activated the XStore child theme for testing purposes, and we are pleased to report that the issue has been resolved.

In light of this, we kindly recommend reviewing your custom CSS codes under XStore > Theme Options > Theme Custom CSS. Additionally, please double-check the typography settings, specifically the font-weight and font-family configurations, to ensure everything is in order.

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#431425 Copied
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