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Age verification - by Fantasy - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 3 hours, 23 minutes ago ago by Rose Tyler

Fantasy

Participant

January 20, 2025 at 11:39

Currently, the age verification popup is displayed on all pages of the website, even after a customer has completed the verification. I would like to modify this so that the age verification is only prompted once when a customer first visits the website.

Can you please guide me on how I can implement this feature? Alternatively, if possible, could you configure this functionality on your end?

Looking forward to your response and assistance.

#431284 Copied Theme version: 9.4.6

3 Answers

Rose Tyler

Support staff

January 20, 2025 at 11:46

Hello,

Thank you for reaching out to us.

Please check and follow these topics: https://www.8theme.com/topic/assistance-required-age-verification-popup-issue/#post-426384

https://www.8theme.com/topic/assistance-required-age-verification-popup-issue/

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
8Theme’s Team

#431288 Copied

Fantasy

Participant

January 20, 2025 at 13:24

Thank you for your response.

I didn’t fully understand the explanation regarding caching causing the issue. Could you please provide a clearer explanation or share the specific steps I can follow to resolve it? Additionally, if possible, I would appreciate it if you could fix the issue directly.

Looking forward to your support.

#431298 Copied

Rose Tyler

Support staff

January 20, 2025 at 14:38

Hello, Fantasy,

Kindly refrain from testing the age verification popup in the browser’s incognito mode, as the cache does not function properly in that environment. Instead, please test it as a regular user using a standard browser window. You should not encounter any problems, as we currently do not observe any issues on your site.

Best regards,
8Theme’s Team

#431320 Copied
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