The product page can’t display as common

This topic has 2 replies, 2 voices, and was last updated 5 hours, 39 minutes ago ago by Rose Tyler

  • Avatar: vera
    Ve01
    Participant
    January 20, 2025 at 14:41

    Hi

    The pages in my site (except the home page) can’t display as common.
    Please find the details in the attachment.
    The erro message is ”
    Oops, looks like the page is lost.
    This is not a fault, just an accident that was not intentional.”

    Could you help me investigate this issue?

    Thank you

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    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 20, 2025 at 16:11

    Hello, Ve01,

    Thank you for reaching out to us.

    Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
    If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

    Warm Regards,
    The 8Theme Team

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