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Problem with Shop Page – I can not edit it

This topic has 6 replies, 3 voices, and was last updated 8 minutes ago ago by Andrew Mitchell

Damian Sebastian

Participant

January 20, 2025 at 15:41

Hi,

I have a problem with the shop page. I can’t edit this page either. I created another version, but in all versions (Both the initial one from you) as well as the one I created, after I click on search in the filters, this picture always appears that I would like to delete.

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5 Answers

Rose Tyler

Support staff

January 20, 2025 at 16:43

Hello, Damian Sebastian,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

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Damian Sebastian

Participant

January 20, 2025 at 19:51

Hello, thanks for your reply!
I wrote them on the private content area!

The biggest problem is that i can not edit nothing on the shop page…

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Rose Tyler

Support staff

January 20, 2025 at 20:26

Hello, Damian Sebastian,

We appreciate your prompt response.

XStore Builders > Archive products > edit template https://prnt.sc/9YMNx10h0pWc > https://prnt.sc/hVZvj9rmxMt3 – https://prnt.sc/BPMtZAK6U43j

Search results page – https://prnt.sc/V7ltL4NBd0zn

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
8Theme’s Team

#431382 Copied

Damian Sebastian

Participant

January 20, 2025 at 20:56

THANK YOU VERY MUCH!

#431390 Copied

Andrew Mitchell

Support staff

January 20, 2025 at 20:56

Dear Damian Sebastian,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

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