XStore Core – Fatal Error Caused By XStore Plugin

This topic has 5 replies, 2 voices, and was last updated 51 minutes ago ago by bcbank

  • Avatar: bcbank
    bcbank
    Participant
    January 20, 2025 at 22:45

    Our site is currently down and we are unable to use it.

    We updated a few plugins and got the following fatal error caused by xstore. Specifically, the et-core-plugin. Please help!

    “An error of type E_COMPILE_ERROR was caused in line 16 of the file /var/www/wptbox/wp-content/plugins/et-core-plugin/packages/xstore-waitlist/emails/class-customer-notify-new-request.php. Error message: Access level to XStoreCore\Modules\WooCommerce\XStore_Waitlist_Customer_Notify_New_Request::$placeholders must be public (as in class WC_Email)”

    WordPress version 6.7.1
    Active theme: Xstore child (version 1.0)
    Current plugin: XStore Core (version 5.4.6)
    PHP version 8.3.14

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    4 Answers
    Avatar: bcbank
    bcbank
    Participant
    January 20, 2025 at 23:05

    We were forced to restore from a backup as we cannot be down for that long. However I do have a backup of the site after the update that you can use to replicate the issue.

    Avatar: bcbank
    bcbank
    Participant
    January 20, 2025 at 23:14

    Attached are the plugins we updated.

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    Avatar: TheOne
    TheOne
    Participant
    January 20, 2025 at 23:36

    Got the same problem. After updating woocommerce plugin to version 9.6.0, xstore core version 5.4.6 is causing the site to display: There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

    Avatar: bcbank
    bcbank
    Participant
    January 21, 2025 at 00:53

    That’s one of the plugins I updated, so that must be the culprit – Woocommerce. Any Devs following this yet?

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