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Loading and bug on Elementor in the site

This topic has 2 replies, 2 voices, and was last updated 3 hours, 31 minutes ago ago by Tony Rodriguez

  • Avatar: Tm
    Tm
    Participant
    January 21, 2025 at 03:32

    Hi there,

    I have 2 issues.

    1: If I change something in the backend, then it doesn’t change on the frontend on some browers like edge and chrome.

    2: If you want to change a page, then Elementor keeps loading for a while, before I can change someting.

    I hope you can fix this, thank you.

    Gr
    TM

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    support staff only.
    #431411 Copied Theme version: 9.4.6
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 21, 2025 at 07:25

    Hello, @Tm,

    Thank you so much for purchasing our theme and contacting our support center.

    We are pleased to inform you that your issue has been successfully resolved. Kindly clear your browser cache and revisit your website to verify the changes.

    To address the problem, we have deactivated the “WP-Optimize – Clean, Compress, Cache” plugin on your website, which has effectively resolved the issue.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

    #431427 Copied
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