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Off-canvas content is not visible on mobile and desktop

This topic has 5 replies, 2 voices, and was last updated 3 minutes ago ago by Nitin Sharma

Nitin Sharma

Participant

January 23, 2025 at 09:37

When I click on “sign in” option in mobile, the off canvas content is way too right that it is not visible.
On desktop, when you click on the “my account” icon (the little man icon in the header) it only shows black background and nothing else.
Please help me fix this.

Also, how to create a customer dashboard, where they can login and see all the details about their account. When I try to login to my account that I’ve created as a test, it shows the details but most of the options that are available there simply takes me to “error 404” page and show no content.

When you click on “my account” menu icon, it shows “login” and “register” 2 option there
I want it to show sign in page and “create new account” button.

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#431875 Copied Theme version: 9.4.6

4 Answers

Rose Tyler

Support staff

January 23, 2025 at 15:00

Hello, Nitin Sharma,

Thank you for reaching out to us.

We can’t log in using the credentials you provided – https://prnt.sc/mZYc0CZyePF1

Best Regards,
8Theme’s Team

#431987 Copied

Nitin Sharma

Participant

January 23, 2025 at 17:08

There was spelling error, fixed it. Please help and share a response faster.

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#432021 Copied

Rose Tyler

Support staff

January 23, 2025 at 18:10

Hello, Nitin Sharma,

We appreciate your prompt response.

1/ Kindly clear your browser cache and check the functionality of the My Account Off-Canvas feature again.

2/ It works fine for us – https://prnt.sc/F70EiRbeeGpw

Best Regards,
8Theme’s Team

#432031 Copied

Nitin Sharma

Participant

January 23, 2025 at 18:28

Ok Great.
I see it now fixed.

other issues.
“it shows, login option and register option separately” at the same time on the my account page, if I am not logged into any account. Screenshot attached below.

I want to show only login option and an option at the bottom that says “register” or signup

Files is visible for topic creator and
support staff only.

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