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XforWooCommerce filter not working all other is perfect

This topic has 4 replies, 2 voices, and was last updated 2 minutes ago ago by Rose Tyler

Dejan

Participant

January 31, 2025 at 10:46

Hi
Hi Have installed xstore and everything is working perfectly except the XforWooCommerce filter plugin.Simply is not responding .
can you please help or I can give you access to check it out.

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#432905 Copied Theme version: 9.4.7

3 Answers

Rose Tyler

Support staff

January 31, 2025 at 11:35

Hello, Dejan,

Thank you for contacting us and for using XStore.

1/ To potentially resolve your issue, we kindly request that you downgrade your PHP version to 8.0 or 8.1 and verify if the problem persists. Your hosting provider can do the downgrade at your request.

2/ Contact support of the plugin you mentioned to get help from their side.

Best regards,
8Theme’s Team

#432911 Copied

Dejan

Participant

January 31, 2025 at 13:43

Hi
I have chnaged the php version to 8.1 and to 8.0 but the problem is the same , the xstore doesnt respondes to any of this filters.

#432934 Copied

Rose Tyler

Support staff

January 31, 2025 at 14:33

Hello, Dejan,

We do not give a guarantee for full theme compatibility with all existing 3rd party plugins, and we can not provide support for such plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Best regards,
8Theme’s Team

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