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Can leaving a card with Image hover effect smart carousel return the output of 1 image when leaving

This topic has 2 replies, 2 voices, and was last updated 28 minutes ago ago by Tony Rodriguez

Goostaf

Participant

January 31, 2025 at 11:09

Hello, if you hover over a picture, it changes, but when you leave the cursor does not return the main image, can you fix it?

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#432909 Copied Theme version: 9.4.5

1 Answer

Tony Rodriguez

Support staff

January 31, 2025 at 12:46

Hello, @Goostaf,

Thank you for contacting us and for using XStore.

1/ Kindly ensure that your website is running the latest versions of the WordPress (6.7.1) and XStore theme (9.4.7) and the XStore Core plugin (5.4.7). You can refer to the following links for update history and detailed instructions on updating:

– https://www.8theme.com/downloads/
-https://xstore.8theme.com/update-history/
– https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Afterward, please clear all caches and check again.

2/ We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

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