An issue with products in the search results

This topic has 3 replies, 2 voices, and was last updated 1 hours, 47 minutes ago ago by Gracu_

  • Avatar: Gracu_
    Gracu_
    Participant
    February 4, 2025 at 08:38

    Good morning.

    We have an issue with our products in the search results (screen1). When we enter the store view (screen2), we can see that products with variations have the “select option” button. This is how it should be. However, when viewing the search results page, products with variations unfortunately do not have the “select option” button but instead show “Add to cart”.

    In both cases, we are using the same template in the system.

    How can we fix this issue so that the button for variable products always appears as “select option” in product listings?

    Best regards.

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    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 4, 2025 at 09:00

    Hello, Gracu_,

    Thank you for contacting us and for using XStore.

    Could you please provide the links to the pages shown in your screenshots, as well as FTP access details?
    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Thank you for your cooperation.

    Best regards,
    8Theme’s Team

    Avatar: Gracu_
    Gracu_
    Participant
    February 4, 2025 at 09:15

    Yes, of course.

    Links:
    1) Corret (screen2): https://nutriprosport.com.pl/kategoria-
    produktu/sklep/
    2) Incorrect (screen1): https://nutriprosport.com.pl/?s=whey&post_type=product&et_search=true

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