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High Resource Usage is getting triggred again and again

This topic has 3 replies, 2 voices, and was last updated 4 hours, 49 minutes ago ago by JiPanditJI

JiPanditJI

Participant

February 5, 2025 at 10:33

Hi, Our host server is sending trigerred message for High resource usage at level, while troubleshotting they have share three screen shot as below

https://prnt.sc/jKdG0DkhMQBp
https://prnt.sc/EPN_hpth2eWL
https://prnt.sc/VmlyULlAlsX7

Plase advise

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2 Answers

Rose Tyler

Support staff

February 5, 2025 at 10:48

Hello,

Thank you for reaching out to us.

We understand that your host server is sending triggered messages regarding high resource usage, and we appreciate you sharing the screenshots for reference. To assist you further, we kindly request additional details about the issue, such as:

1. The specific actions or processes that may have caused the high resource usage.
2. Any recent changes or updates made to your website or server configuration.
3. The hosting environment details (e.g., shared hosting, VPS, or dedicated server).

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

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JiPanditJI

Participant

February 5, 2025 at 11:05

YOu already have the WP login access with you along with the FTP details, we have not changed the same

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