Sale Booster not working correctly, coupon adds cart value

This topic has 4 replies, 2 voices, and was last updated 1 months ago ago by Luca Rossi

  • Avatar: Goostaf
    Goostaf
    Participant
    February 6, 2025 at 16:12

    Incorrect Sale Booster work, the coupon adds to the cost of the cart, we have free shipping from 4000, the amount in the cart 3700, adds a customer coupon for 300 and the system adds it to the total cost, although the condition is not met

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    February 7, 2025 at 05:37

    Hi @Goostaf,

    Could you plese try activating the Ignore Coupons setting: https://prnt.sc/5Si8e6zmYhEQ?

    Let us know how it goes!

    Avatar: Goostaf
    Goostaf
    Participant
    February 7, 2025 at 17:59

    I turned off the function and everything seems to work, the coupon is ignored and at least the condition is not met.

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    February 8, 2025 at 17:44

    Glad everything is working fine now.

    Best Regards,
    The 8Theme Team.

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