Blank Home Page After Importing Demo – Plant Store

This topic has 2 replies, 2 voices, and was last updated 1 months ago ago by Rose Tyler

  • Avatar: theguardian
    theguardian
    Participant
    February 10, 2025 at 05:54

    Hello,

    I’ve downloaded my existing WordPress site, which runs on the Woodmart theme. After installing the theme, activating the license, and importing the Plant Store demo, everything seemed to install correctly, and I received a confirmation that the demo was successfully imported.

    However, when I open the home page, it displays a blank screen. When I try to edit it with Elementor, the page is completely empty.

    I have tried removing and reinstalling the demo multiple times, but the issue persists. Could you help me identify the possible causes of this issue?

    Looking forward to your support.

    Thank you.

    Best regards,

    Jithin

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    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 10, 2025 at 08:13

    Hello,

    Thank you for reaching out to us.

    1/ We kindly request that you navigate to Elementor > Settings > Features > Flexbox Container > change the value to “Active”.

    2/ We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

    Best regards,
    8Theme’s Team

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