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Reset / lost password is not working for me

This topic has 5 replies, 3 voices, and was last updated 2 weeks ago ago by Andrew Mitchell

Rakesh

Participant

February 11, 2025 at 14:44

Rest password is not showing me any options to enter email ID where I can receive the password. It was working fine 2-3 days back but now it’s not working. What could be the issue ?

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#434065 Copied Theme version: 9.4.7

4 Answers

Rose Tyler

Support staff

February 11, 2025 at 15:07

Hello, Rakesh,

Please clear cache and check how it works now.

Best Regards,
8Theme’s Team

#434068 Copied

Rakesh

Participant

February 11, 2025 at 15:34

Working fine. Thanks @Rose Tyler . Is there anyway to avoid it at customer’s end ?

#434070 Copied

Rose Tyler

Support staff

February 11, 2025 at 16:22

Hello, Rakesh,

Currently, the functionality is working as expected. However, if you are looking for a way to avoid it on your end, please let us know the specific requirements, and we will be happy to assist you with possible solutions.

Best Regards,
8Theme’s Team

#434074 Copied

Andrew Mitchell

Support staff

February 12, 2025 at 17:03

Dear Rakesh,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

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The issue related to '‘Reset / lost password is not working for me’' has been successfully resolved, and the topic is now closed for further responses

Reset / lost password is not working for me

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