Asking the customer about the shipping fee in the payment method

This topic has 2 replies, 2 voices, and was last updated 2 hours, 48 minutes ago ago by Rose Tyler

  • Avatar: Alper
    Alper
    Participant
    February 13, 2025 at 12:30

    I want to set up the payment method so that orders above 1500 TL are exempt from shipping fees, while orders below this amount incur a 150 TL shipping charge. However, for orders above 1500 TL, the system currently gives the customer an option between free shipping and a fixed shipping fee. Could you fix this issue?

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2025 at 15:31

    Hello, Alper,

    Thank you for choosing XStore as your WooCommerce WordPress theme.

    The functionality in question is provided by the WooCommerce plugin, and our theme does not influence it. We kindly recommend that you contact the support team of the respective plugin for further assistance – https://wordpress.org/support/plugin/woocommerce/

    Best regards,
    8Theme Team

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