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Country / Region dropdown on check out page is empty. people are not able to check out

This topic has 2 replies, 2 voices, and was last updated 1 weeks, 4 days ago ago by Rose Tyler

Igor

Participant

February 14, 2025 at 15:15

Country / Region dropdown on check out page is empty. people are not able to check out

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Rose Tyler

Support staff

February 14, 2025 at 18:12

Hello,

Thank you for reaching out to us.

Private Content

WooCommerce > Settings > General and check the ‘Selling location(s)‘ option. Ensure that it’s set to ‘Sell to all countries‘ or ‘Sell to specific countries‘ and the countries you want to sell to are included in the list.
Also, please verify your default customer location. Go to WooCommerce > Settings > General > Default customer location. If it’s set to ‘Shop base address‘, it will default to the country of your store. Try changing it to ‘Geolocate‘ or ‘Geolocate with page caching support‘ to allow customers to select their own country. 👉 Here’s a handy guide on Configuring WooCommerce: General Settings https://woocommerce.com/document/configuring-woocommerce-settings/

Best regards,
8Theme’s Team

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