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“Check out”- button suddenly dont work anylonger

This topic has 4 replies, 3 voices, and was last updated 1 weeks, 3 days ago ago by Andrew Mitchell

Boddicker

Participant

February 15, 2025 at 00:10

“Check out”- button suddenly dont work any longer.

What to do?

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#434372 Copied Theme version: 9.4.7

3 Answers

Tony Rodriguez

Support staff

February 15, 2025 at 06:55

Hello, @Boddicker,

Thank you for contacting us and for using XStore.

1/ We recommend that you disable all third-party plugins that are not included with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ -After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again. The issue may be due to your custom code in the Child Theme.

Let us know the results.

2/ If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

Thank you for your cooperation and we look forward to hearing from you soon.

Best regards,
The 8Theme Team.

#434380 Copied

Boddicker

Participant

February 15, 2025 at 12:38

I found the culprit. Everything is fine now..

#434401 Copied

Andrew Mitchell

Support staff

February 15, 2025 at 12:38

Dear Boddicker,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#434402 Copied
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“Check out”- button suddenly dont work anylonger

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