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We have uploaded some products to the site that we can only see when we are connected as administrat

This topic has 3 replies, 3 voices, and was last updated 1 weeks, 1 days ago ago by Andrew Mitchell

montse

Participant

February 17, 2025 at 11:52

We have uploaded some products to the site that we can only see when we are connected as administrators but they are not visible online, why?

Content is visible for topic creator and
support staff only.

#434556 Copied Theme version: 9.4.7

2 Answers

Rose Tyler

Support staff

February 17, 2025 at 11:59

Hello,

Thank you for reaching out to us.

WooCommerce > Settings > Site Visibility > Select “Live” and save the settings, then check your Shop page.

If the problem persists, please provide a specific example of a product that is not visible so we can further investigate the issue.

Best regards,
8Theme’s Team

#434559 Copied

Andrew Mitchell

Support staff

February 17, 2025 at 13:13

Dear montse,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#434571 Copied
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We have uploaded some products to the site that we can only see when we are connected as administrat

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