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Issue with Breadcrumbs Background Image on Mobile – Home Decor 02 Theme

This topic has 7 replies, 2 voices, and was last updated 34 minutes ago ago by Tony Rodriguez

PMadalin

Participant

February 20, 2025 at 22:16

Hi everyone,

I’m using the Home Decor 02 theme and having an issue with the breadcrumbs background on mobile. A default background image appears, and I can’t remove it.

In the breadcrumbs settings:

No background image is set.
The background color is transparent.
The weird part is that when I manually set a custom image, the default one disappears on mobile, and I get the normal background I want. But if I remove the background again, the default image comes back.

Has anyone encountered this issue before? How can I completely remove the default image?

Thanks in advance!

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#434916 Copied Theme version: 9.4.7

6 Answers

Tony Rodriguez

Support staff

February 21, 2025 at 07:06

Hello, @PMadalin,

Thank you for contacting us and for using XStore.

Could you please provide the URL of the page where you are experiencing the issue, along with your WordPress admin access in the private content area? This will allow us to review your settings in detail and assist you in completely removing the default image from the breadcrumbs.

We appreciate your cooperation and look forward to resolving this for you.

Best regards,
8Theme Support Team

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#434936 Copied

PMadalin

Participant

February 21, 2025 at 17:39

Hello,

I have sent the login details as requested. Please check and let me know if you need any further information.

Looking forward to your support in resolving these issues.

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#435002 Copied

Tony Rodriguez

Support staff

February 22, 2025 at 05:31

Hello, @PMadalin,

Thank you for providing us with the WP-Admin access.

We have reviewed your website on a personal mobile device and did not find any issues. Please note that the breadcrumbs background image does not appear on mobile, and the “Buy Now” button has been disabled under **XStore Builders > Single Product Builder** via **Elementor**.

For your reference, we have attached an image in the private content area.

We hope this information is helpful. Please let us know if you need any further assistance.

**Best regards,**
**8Theme Team**

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#435020 Copied

PMadalin

Participant

February 22, 2025 at 05:53

Hello,

Thank you for disabling the “Buy Now” button.

Regarding the breadcrumbs background image, the issue appears only on a real device, not in the Elementor simulation. The attached image I provided was taken from a real device.

Please check again on a physical mobile device and let me know how to fix this.

#435022 Copied

PMadalin

Participant

February 22, 2025 at 06:02

After reviewing the situation further, I tried a different browser on my mobile device, and everything appears to be working fine. It seems to be a browser or cache-related issue.

Apologies for the confusion, and thank you for your prompt responses! I really appreciate the support. I’ll reach out again if I encounter any other issues.

Have a great day!

Best regards,
PMadalin

#435023 Copied

Tony Rodriguez

Support staff

February 22, 2025 at 06:11

Hello, @PMadalin,

You’re most welcome! Wishing you a wonderful day ahead.

We hope our theme is elevating your experience. If you could take a moment to leave us a glowing 5-star review on ThemeForest, it would mean the world to us. Your feedback is incredibly important and helps us continue to improve.

You can rate us here: https://themeforest.net/downloads

Should you have any other questions or require assistance, please don’t hesitate to contact us. Our dedicated support team is always here to help.

Best regards,
8Theme’s Team

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The issue related to '‘Issue with Breadcrumbs Background Image on Mobile – Home Decor 02 Theme’' has been successfully resolved, and the topic is now closed for further responses

Issue with Breadcrumbs Background Image on Mobile – Home Decor 02 Theme

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