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Icon Box Carousel Not Working (No Animations/Dots on Live Site)

This topic has 4 replies, 2 voices, and was last updated 1 months, 4 weeks ago ago by Luca Rossi

Dropex

Participant

February 23, 2025 at 23:52

Hello 8Theme,

I’m experiencing an issue with the Icon Box Carousel block in Elementor. While the animations and navigation dots function correctly in Elementor’s editing mode and on iPhone, they fail to work on the live desktop frontend. Other animated elements, such as Testimonials, work as expected, indicating a specific problem with the Icon Box Carousel on desktop devices.

I’ve attached screenshots to illustrate the problem. Please let me know if you need any additional information to resolve this issue.

Please, contact administrator
for this information.

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#435096 Copied Theme version: 9.4.7

3 Answers

Luca Rossi

Support staff

February 25, 2025 at 10:44

Dear @Dropex,

We hope you are doing well.

It appears that the issue might be related to caching. Could you kindly assist us by disabling the LiteSpeed Cache plugin and then checking the issue again?

We would greatly appreciate your help.

Thank you in advance!

Best regards,
8Theme Team

#435280 Copied

Dropex

Participant

February 25, 2025 at 10:52

Hello,

Thanks for your help. I turned off the Lightspeed cache plugin and it works on desktop too. Unfortunately, I don’t know how to enable caching and block functionality on desktop. Do you have any advice on this?

#435281 Copied

Luca Rossi

Support staff

February 26, 2025 at 08:43

Dear @Dropex,

Thank you for reaching out to us.

We would like to inform you that we do not frequently work with the LiteSpeed Cache plugin. However, we recommend referring to the official documentation for more detailed information: (https://docs.litespeedtech.com/lscache/lscwp/).

We hope this helps! Please feel free to reach out if you need any further assistance.

Best regards,
The 8Theme Team

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