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Out of stock not showing in single product page

This topic has 8 replies, 2 voices, and was last updated 1 hours, 55 minutes ago ago by clevercoster

clevercoster

Participant

February 24, 2025 at 08:08

out of stock is not showing in single product page and it is showing on some other page which is not out of stock.
also i am not able to edit and customize theme from theme builder of xstore but from elementor i am able to customize it , like options from shop eliments like buy now buttons are not being disabled if it is pre enabled even after disabling it from theme options> shop elements…

#435124 Copied Theme version: 9.4.7

7 Answers

Rose Tyler

Support staff

February 24, 2025 at 08:46

Hello, Clevercoster,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

#435133 Copied

clevercoster

Participant

February 24, 2025 at 09:26

it also dont update the pages instantly , ive added the product price and its still not showin on single product page and shop page, but it is showing in search result
that out of stock problem is solved in some pages , but nothing updates instantly when i modify it , it takes a long time

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#435139 Copied

Rose Tyler

Support staff

February 24, 2025 at 11:32

Hello, Clevercoster,

We appreciate your prompt response.

Please note that XStore Builders > Builders via Elementor take precedence over the theme options.

1/ https://prnt.sc/8PPLulAboPMg – Out of stock is visible. Please provide URL of the product where it is not visible.

2/ You are currently using a cache plugin and a CDN. If you do not see the changes, we recommend temporarily disabling caching to ensure the updates are reflected correctly.

3/ “it also dont update the pages instantly , ive added the product price and its still not showin on single product page and shop page, but it is showing in search result” – To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

Best Regards,
8Theme’s Team

#435150 Copied

clevercoster

Participant

February 24, 2025 at 11:44

In some products in stock is also not showing please check it

#435152 Copied

Rose Tyler

Support staff

February 24, 2025 at 11:48

Hello, Clevercoster,

“In some products in stock is also not showing please check it” – please provide URLs of such products via the Private Content area here.

Best regards,
8Theme’s Team

#435153 Copied

clevercoster

Participant

February 24, 2025 at 11:55

The product not showing price although I’ve updated a price in WordPress

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#435155 Copied

clevercoster

Participant

February 24, 2025 at 11:58

Price and in stock not showing in these products

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support staff only.

Files is visible for topic creator and
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