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Updates not working on xstore plugin manager and wordpress plugin update

This topic has 2 replies, 2 voices, and was last updated 3 hours, 55 minutes ago ago by Andrew Mitchell

riddlezitindustries

Participant

February 24, 2025 at 13:39

I am having issues with updating plugins on xstore plugin manage and wordpress plugin manager

xstore plugin manager says success and after refresh plugin is still there for update

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#435165 Copied Theme version: 9.4.1

1 Answer

Andrew Mitchell

Support staff

February 24, 2025 at 14:59

Hello, riddlezitindustries,

The issue arises because WordPress is unable to create a folder for the plugin. This restriction is likely imposed by the server or a third-party plugin. We kindly ask you to try disabling any third-party plugins and then attempt to update the plugins again.

If the issue persists, please contact your server support team for further assistance.

Additionally, this problem also occurs with the default WordPress update method. Please find more details in the attached files.

Best regards,
8Theme Team

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