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Migration Issues for Shop Pages and Product Pages

This topic has 5 replies, 2 voices, and was last updated 7 hours, 12 minutes ago ago by Tlp

Tlp

Participant

February 26, 2025 at 07:08

Hello there,

I am trying to migrate my website theme to new live site from stage. I have transferred the templates successfully by exporting from stage site but it’s not showing and working as it’s in the stage environment. Can you guys please help me urgently as my live site is down and which is causing trouble for my users.
Stage Site Screenshot: https://tinyurl.com/24dqlfb2
Live Site Screenshot: https://tinyurl.com/2c3gzwrg

I have attached credentials of both sites. Please make sure you don’t make any changes in live site related to woocommerce as there are recurring subscriptions running in my live site.

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#435412 Copied Theme version: 9.4.7

4 Answers

Tlp

Participant

February 26, 2025 at 08:16

Hello team,

I figured out the problem. Actually I have not assigned the instance in theme builder that’s why the problem was there.
Once I have did the changes it’s working fine.
Snap: https://tinyurl.com/24yf2j5e

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Tlp

Participant

February 26, 2025 at 08:31

Hello I found Another issue with image slider lightbox in single product page where light box once opening the image on close it’s keep opened.

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Rose Tyler

Support staff

February 26, 2025 at 08:51
Hello,

Thank you for contacting us and for using XStore.

Please try to use this custom CSS code:

.single-product .pswp { display: none; }

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

Warm Regards,
The 8Theme Team
#435425 Copied
Tlp

Participant

February 26, 2025 at 09:07

Hello Rose,

Thanks for the faster resolution. It worked like a charm.
I need help in other problem which I am facing is with the page loading.
I have attached the video URL for you reference. If you see it’s taking too much time to load the products and sidebar content on the shop page. I am using a powerful server for my site. So is there any setting I have to change for loading it instantly?

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