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Problem with System requirements with Uploads folder and product-image.php

This topic has 4 replies, 2 voices, and was last updated 3 hours, 19 minutes ago ago by Rose Tyler

  • Avatar: Officina 2.0
    Officina 2.0
    Participant
    February 26, 2025 at 08:38

    Hi, we have these two errors that we attach in the screen, how do we resolve them?

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    support staff only.
    #435418 Copied Theme version: 9.4.7
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2025 at 09:01

    Hello,

    Thank you for reaching out to us.

    1/ You need to contact your hosting provider to solve this – https://prnt.sc/QuM-a_-czW9i

    2/ XStore > System Status > Templates overrides.
    Please read this article – https://www.8theme.com/documentation/xstore/xstore-features/template-overrides-parser-feature/

    Best regards,
    8Theme’s Team

    #435428 Copied
    Avatar: Officina 2.0
    Officina 2.0
    Participant
    February 26, 2025 at 09:42

    We have solved the problem of the Uploads folder, but now the problem of the single product image has become worse, we no longer even see the image on the product page, the site is online and it is urgent that it be resolved, thank you

    Content is visible for topic creator and
    support staff only.
    #435439 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2025 at 13:45

    Hello,

    We can’t log in using the credentials you provided – https://prnt.sc/5dj3tgxqvCus
    Please provide the correct wp-admin access and URL of the single product page where the problem is visible.

    Best regards,
    8Theme’s Team

    #435480 Copied
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