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My characters are out of sync with my settings

This topic has 2 replies, 2 voices, and was last updated 14 minutes ago ago by Rose Tyler

CAMALEAO

Participant

February 26, 2025 at 10:45

I have 4 products on the shelf right now. But what I see on mobile is always different from what I actually see. There is a problem with the character display.

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1 Answer

Rose Tyler

Support staff

February 26, 2025 at 15:32

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

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