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My site isn´t loading on mobile, recieve a blank page.

This topic has 3 replies, 2 voices, and was last updated 23 seconds ago ago by europress

  • Avatar: europress
    europress
    Participant
    February 27, 2025 at 18:07

    Hi Support,
    I am developing a store on https://taj.netsign.pt/, and my site isn´t loading on mobile.

    Please take a look and see if you can provide any help.

    Regards
    Fernando Almeida

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    support staff only.
    #435673 Copied
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2025 at 18:17

    Hello,

    Thank you for reaching out to us.

    We can’t open your site – https://prnt.sc/ogx2ulVeOfUF https://prnt.sc/7i4W5ixiUt8r Please contact your hosting provider to solve this.

    Best Regards,
    8Theme’s Team

    #435675 Copied
    Avatar: europress
    europress
    Participant
    February 27, 2025 at 23:06

    This problem is solved. The issue was caused by the W3 Total Cache, including the HTTP 500 error.

    I have one other question, this time regarding the titles of the products. I can´t have them all in UPPERCASE, Elementor is not respecting the settings (print screen attached).

    Can you take a look and see if you can help, please.

    Thank you.

    Best regards
    Fernando Almeida

    Files is visible for topic creator and
    support staff only.
    #435690 Copied
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