High-Quality Images Losing Sharpness and Detail When Rendered on Page in Xstore Theme

This topic has 3 replies, 2 voices, and was last updated 5 hours, 53 minutes ago ago by gulalbyhomika@gmail.com

  • Avatar: gulalbyhomika@gmail.com
    gulalbyhomika@gmail.com
    Participant
    February 28, 2025 at 09:52

    I am uploading high-resolution images to my WordPress website, but they appear to lose quality when displayed on the front end. The images seem to be compressed or resized, making them look blurry or pixelated. I have checked my media settings and ensured that I am uploading high-quality files, but the issue persists. It happens across different browsers and devices. Could you please help me identify if this is due to theme settings, automatic compression, or any other factors? I’d appreciate guidance on how to display my images in their original quality.

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    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2025 at 11:03

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: gulalbyhomika@gmail.com
    gulalbyhomika@gmail.com
    Participant
    February 28, 2025 at 12:45

    .

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