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Wesbite is hanging and I am not sure why.

This topic has 2 replies, 2 voices, and was last updated 7 hours, 31 minutes ago ago by Rose Tyler

Intermarket Guest Amenities

Participant

February 28, 2025 at 12:01

Hello,

The front end of our website is hanging and not loading. I cannot see why this is happening. Please help.

I am not sure if it’s an Elementor thing. There is an “update” saying I must update to Elementor Pro. I don’t think I have ever had Elementor pro and created the site on Elementor Free but maybe this is an issue?

Please help!!

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#435749 Copied Theme version: 9.4.8

1 Answer

Rose Tyler

Support staff

February 28, 2025 at 12:51

Hello,

Thank you for reaching out to us.

To identify the cause of the issue, please navigate to WooCommerce > Status > Logs and check the fatal error log file. This file will indicate which plugin is causing the problem.

We hope this information is helpful.

Best Regards,
8Theme’s Team

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