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Germanized legal terms checkbox not shown in checkout page

This topic has 5 replies, 2 voices, and was last updated 1 hours, 6 minutes ago ago by Tommy

Tommy

Participant

March 2, 2025 at 09:56

Hello,

in europe its by legal rules requiered to have a checkbox for legal terms in checkout box.
The box need to be checked by visitor before submit the order.
If we enable your theme we can not see the checkbox anymore. The checkbox in checkout is one of the most important function of germanized. Without this checkbox you are not allowed to have a store in germany and europe.

We talked to germanized support and asked why the checkbox is not shown in checkout.
Check attached screenshot.

They checked the WooCommerce and Germanized settings and confirmed: everything is fine. They disabled all other plugins and only keep your core plugin enabled + elementor + germanized + germanized pro. They told us we have to contact you again to check also this issue to make your theme compatible with germanized.

I see you posted this solution in other tickets:
https://funnelkit.com/woocommerce-checkout-page-terms-and-conditions-checkbox/
We following this guide already and share it with germanized. They told us: this are general informations and it shoud work out of the box with germanized.

We using the default shortcode without elementor checkout builder.
[woocommerce_checkout]

Please check and share a patch.

BR
Tommy

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#435918 Copied Theme version: 9.4.8

4 Answers

Tommy

Participant

March 2, 2025 at 13:48

One other information from germanized support ticket:
They told us your theme overwrite the checkbox from woocommerce and germanized and make the checkout field unvisible. This is not allowed in germany and total europe. The customer need to check pro-active the checkbox to confirm the terms. A unvisible/per default checked checkbox is not allowed by legal.

Check also the attached screenshots to see your styling overwrite germanized and woocommrce checkboxes and germanized.

Please dont do that and fix it.

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support staff only.

#435936 Copied

Jack Richardson

Support staff

March 3, 2025 at 08:55

Dear @Tommy,

We conducted a test using the Storefront theme and observed that the checkbox field in question is also hidden when this theme is applied. Please refer to the following screenshot for reference: https://prnt.sc/FFRvUt7ibm4x.

Based on our findings, it appears that this issue may be related to the Germanized plugin, which might need to initiate its own scripts to ensure the checkbox field is properly displayed on the frontend. Our theme also includes this checkbox field, and it is hidden by default in the same manner as with the Storefront theme.

Please let us know if you need any further clarification.

Best regards,
Jack Richardson
8Theme Team

#435992 Copied

Tommy

Participant

March 3, 2025 at 13:50

Hello,

storefront is not germanized compatible anymore.
You shoud test it with woodmart for example. This theme is using the correct hook of woocommerce in this please to support germanized.

I can send you woodmart.zip or another germanized compatible theme which is working with germanized and tagges as compatible with germanized.

BR
Tommy

#436031 Copied

Tommy

Participant

March 3, 2025 at 13:54

Hello,

i see now the support ticket from germanized. They wrote me:
…I can see some other tickets regarding this theme and this request…we will work on functions.php to overwrite theme functions….

After that i will tell you what is wrong with themecode and how they fix it. I will also ask again very clear: Why its working in astra and woodmart and not in xstore…

BR
Tommy

#436033 Copied
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