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Demo Import Xstore Yoga Accessories Problems

This topic has 8 replies, 3 voices, and was last updated 6 hours, 16 minutes ago ago by Andrew Mitchell

Alessandro

Participant

March 2, 2025 at 11:54

Hi, I tried three times to import the Yoga Accessories xstore demo, clean install without any additional plugins. All import requirements are met. The demo has a font display issue in the main menu and everything that matches woocommerce, also the product variants are not imported.
Thanks for the support

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7 Answers

Rose Tyler

Support staff

March 2, 2025 at 12:05

Hello, Alessandro,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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Alessandro

Participant

March 2, 2025 at 12:28

Hi

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Rose Tyler

Support staff

March 2, 2025 at 13:11

Hello, Alessandro,

We appreciate your prompt response.

https://prnt.sc/wa-yBlHu-0ah – please provide the correct credentials.

Best regards,
8Theme’s Team

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Alessandro

Participant

March 2, 2025 at 14:19

Hi,

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Rose Tyler

Support staff

March 2, 2025 at 15:44

Hello,

1/ We have made the requested changes. Please review them and let us know if there is anything else we can assist you with.

2/ Please connect to your server using FTP and remove all folders inside wp-content/fonts/ folder. After that go to Theme Options > choose necessary fonts and save settings.

3/ We kindly request that you downgrade your PHP version to 8.1. Not all plugins are compatible with your current version. Your hosting provider can do the downgrade at your request.

Best regards,
8Theme’s Team

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Alessandro

Participant

March 3, 2025 at 10:50

Hi,

thank you!

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Andrew Mitchell

Support staff

March 3, 2025 at 10:50

Dear Alessandro,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

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Demo Import Xstore Yoga Accessories Problems

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