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Xstore-Icon tick is not showing in the product filter

This topic has 2 replies, 2 voices, and was last updated 43 minutes ago ago by Rose Tyler

donaceli

Participant

March 5, 2025 at 19:34

Hello, when the filter is open and the mouse is hovered on the selection, the select icon is not being shown. The close icon works perfectly. Please see the attached.

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1 Answer

Rose Tyler

Support staff

March 6, 2025 at 08:21

Hello,

Thank you for reaching out to us.

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

If the problem persists, provide us with temporary wp-admin access.
https://www.8theme.com/documentation/xstore/support/how-to-create-temporary-wp-admin-and-ftp-access-for-the-support-team/

Thank you for your cooperation and we look forward to hearing from you soon.

Best regards,
8Theme’s Team

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