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Sold Out” label not displaying on out-of-stock products

This topic has 3 replies, 2 voices, and was last updated 4 hours, 5 minutes ago ago by Officina 2.0

Officina 2.0

Participant

March 6, 2025 at 12:23

Hello,

I am experiencing an issue with WooCommerce where the “Sold Out” label does not appear on products that are manually set as out of stock.

For example, this product is currently out of stock but does not display any “Sold Out” label on the frontend: https://greenterest.it/bermudagrass-monaco-barenbrug/

The issue occurs despite the product being correctly marked as out of stock in the WooCommerce settings. The expected behavior would be for an automatic “Sold Out” label to be displayed, but this is not happening.

Could you please advise on how to ensure that out-of-stock products display the “Sold Out” label properly?

Thank you for your support.

#436407 Copied Theme version: 9.4.8

2 Answers

Rose Tyler

Support staff

March 6, 2025 at 13:07

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#436416 Copied

Officina 2.0

Participant

March 6, 2025 at 14:03

In the private section what you asked and another important question for us. Thank you!

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#436426 Copied
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