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Help me quickly. I don’t know what’s set. No one else can see my site.

This topic has 2 replies, 2 voices, and was last updated 2 days, 8 hours ago ago by Rose Tyler

CAMALEAO

Participant

March 7, 2025 at 04:32

I don’t know where I set it. No one else can see my site.

Files is visible for topic creator and
support staff only.

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1 Answer

Rose Tyler

Support staff

March 7, 2025 at 08:15

Hello,

Thank you for reaching out to us.

Please check your website’s privacy settings and ensure that it is set to be publicly accessible. Additionally, verify if there are any maintenance or coming soon modes enabled that might be restricting access. If the issue persists, please test if the same issue occurs when using a default theme, such as Storefront. Go to Appearance > Themes > install and temporarily activate the Storefront theme.
If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to our theme. In this case, we would recommend you each out to your hosting provider’s support team for assistance. They can help identify server-side issues that might be causing the problem.

Best Regards,
8Theme’s Team

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