The demo was not fully imported. It did not import the header.

This topic has 2 replies, 2 voices, and was last updated 10 minutes ago ago by Rose Tyler

  • Avatar: EdmondS
    EdmondS
    Participant
    March 9, 2025 at 23:20

    Hello, I have purchased your theme and I want to use it. I have been using electro theme at the moment and your theme seems very interesting to me but I am having trouble installing it and I am very frustrated. I imported the demo and the header does not appear.
    Please import the demo first because I am an amateur and this is very frustrating for me. The store has been functional and I have stopped working just to change the theme. I do not have much time to waste so I would really appreciate your help.
    Thank you for your help

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    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2025 at 08:13

    Hello,

    Thank you for reaching out to us and for choosing our theme.

    We’ve imported demo content on your site.

    https://www.8theme.com/documentation/xstore/troubleshooting/what-to-do-if-the-header-content-is-not-visible-after-import/

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

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