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Product badges not displayed on product loop grid in Elementor product Archive

This topic has 7 replies, 2 voices, and was last updated 3 minutes ago ago by Rose Tyler

Incanda

Participant

March 11, 2025 at 14:37

Hi

I have created a new product archive using the Elementor builder. To display my products, I am using a loop grid.

Problem is that the product badges are not displayed?

Can you help with a solution please?

Thanks!

#436912 Copied Theme version: 9.4.8

6 Answers

Rose Tyler

Support staff

March 11, 2025 at 14:54

Hello, Incanda,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

#436913 Copied

Incanda

Participant

March 11, 2025 at 15:01

Hi

Private area.

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

March 11, 2025 at 16:48

Hello, Incanda,

We appreciate your prompt response.

Please review the explanation provided by our team in the following topic: https://www.8theme.com/topic/in-custom-product-archeive-page-filter-functionality-is-not-working-properly/#post-434611
We recommend using only the Archive Products widget https://prnt.sc/w141UtI0n97r in the Product Archive Builder when working with Elementor.

Best regards,
8Theme’s Team

#436931 Copied

Incanda

Participant

March 11, 2025 at 20:56

Hi

Thanks for the detailed explanation.

I followed it from start to finish but unfortunately my product badges and swatches are still not showing.

Product badges should show here with a black sale badge:
https://staging.incanda.co.za/product-category/factory-sale/factory-sale-dining-chairs/

And

Swatches should show here:
https://staging.incanda.co.za/product-category/douglas/

Please check my settings on the widgets and let me know what I am missing?

Thanks!

Files is visible for topic creator and
support staff only.

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Incanda

Participant

March 12, 2025 at 09:31

Hi

Thanks – we could use that so I am sorted now.

Regards
Leentjie

#437013 Copied

Rose Tyler

Support staff

March 12, 2025 at 10:33

Hello,

Thank you for your message. We are glad to hear that you found it useful and that everything is sorted now.

If you need any further assistance, please do not hesitate to reach out.

Best regards,
8Theme’s Team

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